- Apollo Receptionist - Job Description
Position: Receptionist
Department: Front Office
Key Responsibilities
1. Welcome and assist patients, visitors, and attendants in a courteous and professional manner.
2. Register patients and create or update patient records in the Hospital Information System (HIS).
3. Schedule, reschedule, and confirm appointments for doctors and diagnostic services.
4. Answer telephone calls, respond to inquiries, and direct calls to the appropriate departments.
5. Coordinate with doctors, nurses, laboratory, pharmacy, and billing departments for smooth patient flow.
6. Handle patient admissions, discharges, and appointment-related documentation.
7. Collect registration fees and coordinate with the billing team when required.
8. Maintain accurate records, reports, and front desk documentation.
9. Ensure patient confidentiality and comply with hospital policies.
10. Provide excellent customer service and resolve patient queries professionally.
Qualifications
1. Graduate in any discipline (preferred).
2. 0 to 2 years of experience in a hospital, clinic, or healthcare front office.
3. Freshers with good communication skills may also apply.
Required Skills
Excellent communication and interpersonal skills.
Good computer knowledge (MS Office and Hospital Information System preferred).
Strong customer service and patient handling skills.
Ability to multitask and work under pressure.
Professional appearance, positive attitude, and teamwork skills.
PHONE NO 8777549642
Pay: ₹8,000.00 - ₹16,000.00 per month
Benefits:
Work Location: In person
