BBA/MBA Passout Candidate's Require for Axis Bank Inbound Process
The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products.
Key Responsibilities:
- Be the best for our customers by Displaying complete onus to customers queries / problems
- Delivering service with requisite courtesy and accuracy
- Adhering to product and process requirements, with nil errors
- Escalating customer issues to the right internal stakeholders
- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores
Fresher's/Experience Both can apply for this Job.
Job Type: Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
