Job Description
Roles & Responsibilities
- Make outbound and cold calls to prospective students and parents to generate leads and enquiries.
- Identify students' requirements and recommend suitable courses and training programs.
- Explain course details, admission procedures, fees, duration, benefits, and placement support over the phone.
- Counsel students and parents and address their queries regarding courses and admissions.
- Follow up regularly with leads through phone calls, WhatsApp, and emails.
- Build and maintain good relationships with prospective students through effective communication.
- Convert potential leads into confirmed admissions by effectively communicating the value of our courses.
- Achieve daily, weekly, and monthly calling, lead conversion, and admission targets.
- Maintain proper records of calls, leads, follow-ups, and conversions.
- Conduct cold calling and other lead-generation activities to promote educational services.
- Coordinate with the admissions, training, placement, and marketing teams to ensure a smooth admission process.
- Participate in educational events, fairs, and promotional activities when required.
- Prepare and share daily, weekly, and monthly calling and sales reports.
- Stay updated about the courses, training programs, and educational industry trends.
Desired Candidate Profile
- 0–3 years of experience in Telecalling, Telesales, Inside Sales, Education Counselling, Admission Counselling, Business Development, or related fields.
- Freshers with good communication skills are welcome to apply.
- Excellent verbal communication and interpersonal skills.
- Comfortable with cold calling and outbound calling.
- Good convincing, counselling, negotiation, and persuasion skills.
- Target-oriented and enthusiastic about sales and customer interaction.
- Ability to handle rejection and work under pressure to achieve targets.
- Good command of English, Hindi, and/or Marathi.
- Basic knowledge of MS Excel/Google Sheets and CRM/LMS platforms is an advantage.
- Pleasing personality and professional attitude.
- Ability to communicate effectively with students, parents, colleagues, and other stakeholders.
Pay: Up to ₹400,000.00 per year
Ability to commute/relocate:
- Karvenagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Cold calling: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Location:
- Karvenagar, Pune, Maharashtra (Preferred)
Work Location: In person
