Location: Mumbai
Shift Time: 5:30pm to 2:30am
Experience: 1-4 year of experience into voice process or AR Calling
Educational Qualifications: Any Under Graduate or Graduate
Job Description:
· Outbound calls to insurances for claim status and eligibility verification.
· Denial documentation and further action.
· Calling the insurance carriers based on the appointment received by the clients.
· Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.
· Calling insurance companies to get the status of the unpaid claims.
· Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.
· Maintain the individual daily logs.
· Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.
· Work cohesively in a team setting. Assist team members to achieve shared goals.
· Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided, company’s quality system and policies.
· Communication / Issue escalation to seniors if there is any in a timely manner.
Job Type: Full-time
Pay: ₹20,000.00 - ₹38,000.00 per month
Work Location: In person
