We are seeking a motivated and detail-oriented Sales & Administration Executive with experience in the freight forwarding and logistics industry. The role involves generating new business opportunities, maintaining customer relationships, preparing quotations, coordinating shipments, and supporting daily administrative operations to ensure smooth business processes.
The ideal candidate should have strong communication skills, knowledge of international freight forwarding procedures, and the ability to manage both sales and administrative responsibilities efficiently.
Key ResponsibilitiesSales Responsibilities
- Identify and develop business opportunities in air freight, sea freight, land transportation, and logistics services.
- Build and maintain strong relationships with customers, agents, and vendors.
- Prepare and submit freight quotations and service proposals to clients.
- Negotiate rates with carriers, shipping lines, airlines, and transport providers
- Coordinate with operations teams to ensure timely and efficient shipment handling.
- Monitor market trends and competitor activities.
- Prepare sales reports, customer visit reports, and pipeline updates.
Administrative Responsibilities
- Maintain accurate customer records, shipment documents, and filing systems.
- Prepare invoices, purchase orders, and other operational documentation.
- Support documentation processes for import/export shipments.
- Coordinate with customs brokers, transporters, and warehouse teams when required.
- Handle customer communication regarding shipment updates and service issues.
- Assist management with office administration and reporting tasks.
- Ensure compliance with company policies and freight forwarding regulations.
- Manage correspondence, emails, and scheduling activities.
Required Qualifications
- Bachelor’s degree or Diploma in Logistics, Supply Chain, Business Administration, or related field.
- Minimum [1-3] years of experience in freight forwarding or logistics industry.
- Knowledge of import/export documentation and shipping procedures.
- Familiarity with air freight, sea freight, and customs clearance processes.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook).
- Experience using freight forwarding or ERP software is an advantage.
Skills & Competencies
- Strong negotiation skills
- Excellent communication and interpersonal abilities
- Good organizational and multitasking skills
- Attention to detail and accuracy
- Ability to work under pressure and meet deadlines
- Customer-focused mindset
- Team player with problem-solving ability
Preferred Experience
- Existing customer network in logistics/freight forwarding market
- Experience handling international shipments and overseas agents
- Knowledge of Incoterms and freight pricing structures
Salary & Benefits
- Competitive salary package
- Annual leave
- Career growth opportunities
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person
