Location: Sector 63, Noida
Employment Type: Full-time, On-site
Experience Required: 1–2 year
Joining: Immediate joiners preferred
Shift : Night Shift
Key Responsibilities
- Handle inbound and outbound calls with international customers
- Resolve customer queries, complaints, and provide appropriate solutions
- Maintain high levels of customer satisfaction and professionalism
- Follow communication scripts and company guidelines
- Update customer information in CRM systems
- Meet quality and performance targets
Requirements
- Any graduate or undergraduate (freshers welcome)
- Excellent verbal communication skills in English
- Strong listening and interpersonal skills
- Basic computer knowledge
- Willingness to work night/rotational shifts
Preferred Skills (Optional)
- Prior BPO or call center experience
- Neutral or American accent
- Good problem-solving ability
Salary & Benefits
- Competitive salary + Incentives
- Night shift allowance
- Training provided for freshers
- Career growth opportunities
- Cab/transport facility (if applicable)
Job Details
Job Type: Full-time
Work Location: In person – Sector 63, Noida
Job Type: Full-time
Pay: ₹15,004.57 - ₹32,055.58 per month
Work Location: In person
