Job Summary
We are seeking a motivated and enthusiastic ITI Electronics Fresher to join our Service and Repair team. The candidate will assist in diagnosing, repairing, installing, and maintaining electronic products and appliances while learning industry-standard service procedures and customer service practices.
Key Responsibilities: Technical Support & Repair
- Assist in troubleshooting and repairing electronic equipment and home appliances.
- Support senior technicians in identifying faults and replacing defective components.
- Perform basic testing, inspection, and maintenance of products.
- Ensure proper handling and usage of tools, equipment, and testing instruments.
- Assist in product installation and demonstration at customer locations when required.
Service Operations
- Record service activities and repair details accurately.
- Follow standard operating procedures (SOPs) for repairs and service calls.
- Maintain cleanliness and organization of the work area.
- Support inventory management of spare parts and tools.
Customer Service
- Communicate professionally with customers regarding service status.
- Assist in resolving basic customer queries and concerns.
- Ensure customer satisfaction through quality service and timely support.
Safety & Compliance
- Follow company safety guidelines and quality standards.
- Use personal protective equipment (PPE) when required.
- Adhere to company policies and service protocols.
Qualifications
- ITI in Electronics, Electronics Mechanic, Electrical, or related trade.
- Freshers are welcome to apply.
- Basic knowledge of electronic circuits and components.
- Understanding of electrical and electronic testing equipment is an advantage.
Required Skills
- Basic Electronics Knowledge
- Troubleshooting Skills
- Technical Aptitude
- Willingness to Learn
- Attention to Detail
- Good Communication Skills
- Teamwork and Collaboration
- Time Management
Preferred Skills
- Knowledge of PCB components and soldering.
- Familiarity with multimeters and basic testing instruments.
- Basic computer knowledge and MS Office skills.
- Understanding of home appliances or consumer electronics is a plus.
Key Performance Indicators (KPIs)
- Attendance and Punctuality
- Training Completion
- Repair Quality
- Learning Progress
- Service Call Support Effectiveness
- Compliance with Safety Standards
Career Growth Path
ITI Electronics Technician → Service Technician → Service Engineer → Senior Service Engineer → Service Supervisor
Employment Type: Full-Time
Experience: Fresher (0–1 Year)
Industry: Consumer Electronics, Home Appliances, Electrical Equipment, Service & Repair Operations.
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
