Role description
Organisation unit Reports to Digital X, Architecture Engineering Head of CEOPS Service Delivery What does this role holder do? (Responsibilities) • Enforce Power Platform DLP policies and ensure compliant use of connectors and data • Monitor end-to-end solution health across Power Platform and Azure services • Troubleshoot Azure services (Functions, APIs, messaging) and integration failures • Support and monitor solutions deployed via GitLab CI/CD pipelines • Perform structured troubleshooting across complex, distributed systems • Clearly communicate incidents, business impact, and resolution actions Purpose of the Role • Ensure stability, governance, and operational support of Power Platform and Azure solutions • Maintain secure, compliant, and reliable operation across low-code and cloud-native platforms • Provide cross-platform troubleshooting expertise to support evolving integration patterns (API, event-driven, agent-based) Skills, Knowledge & Experience • Power Platform admin experience (DLP, governance, monitoring) • Azure knowledge (Functions, APIs, Service Bus, App Services, networking basics) • Monitoring tools (Application Insights, Log Analytics/KQL) and end-to-end tracing • Understanding of REST APIs, JSON, authentication (OAuth, Managed Identity, RBAC) • Experience with GitLab CI/CD pipelines and release/change impact management • Knowledge of governance, risk, and control frameworks in regulated environments • Troubleshooting skills, stakeholder communication, and continuous improvement mindset
Skills
Power Platform, Production Support, JSON, Incident Management, GitLab CI, GRC, OAuth 2.0, REST, RBAC, Change Management, Azure Log Analytics
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
