This position will be responsible for Corporate Transient and Meetings & Events, Travel Management Companies and Group segments from companies based in Mumbai and West India for business to India hotels worldwide.
Main Responsibilities
- Create a culture of success for ongoing business and goal achievement
- Continuously analyze and evaluate key markets, vertical segments and portfolio performance to ensure maximization of revenue opportunities.
- Build and develop relationships, representing the organization with key customers
- Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems
- Oversee the evaluation and development of core sales systems and processes to ensure technology is being used as a strategic enabler to drive revenue
- Ensure all-important Hyatt systems are mastered and to have in depth knowledge of working within the system i.e. Lanyon, Envision etc.
- Liaise with hotels to cross-sell and develop business opportunities for Hyatt Hotels’ and customers’ benefit.
- Visits to source markets for India as and when required.
- Use Hyatt’s sales and marketing tools to better manage sales i.e. Competitive Intelligence, Cognos, World of Hyatt, etc.
- Make effective use of Hyatt Sales Tools & Promotions to increase conversion and Hyatt’s share of business.
- Be a key point of contact for Travel Managers of major accounts throughout India.
- Manage and support the RFP process where required.
- Attend key business, travel trade fairs/seminars in India as and when required.
- Establish measurable account-driven approach, work in line with pre-defined strategies to enhance Hyatt’s market share.
- Attend all recommended trainings and important internal sessions.
- Work consistently within the spirit of the company strategies and stake holders.
- Working with each direct report in creating strategic road maps for each of their accounts
- Joining Sales colleagues on customer interactions, sales calls and business reviews
- Prepare and control Hyatt Sales Force expenses and ensure it is line with budget
