We are hiring a Reservation Executive for our resort with sales and marketing background.
Responsibilities:
- Handle all aspects of reservation inquiries, including phone calls, emails, and online booking platforms.
- Maintain up-to-date knowledge of room availability, rates, and resort amenities.
- Coordinate with various departments to fulfill guest requests and preferences.
- Provide personalized assistance to guests, offering recommendations and information about resort services, activities, and local attractions.
- Manage relationships with online travel agencies (OTAs) and third-party booking platforms.
- Monitor OTA listings to ensure accuracy of information, rates, and availability.
- Collaborate with the sales and marketing team to develop promotional campaigns and drive direct bookings.
Requirements and skills:
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- 2-3 years experience in sales and marketing, preferably in reservation.
- Strong communication skills with the ability to interact effectively with guests, staff, and external partners.
- Excellent organizational and multitasking abilities, with keen attention to detail.
- Sales-oriented mindset with the ability to identify revenue opportunities and drive sales.
- Fluency in languages (Malayalam, English, Hindi)
Food and Accommodation will be provided
Call Employer : 8075855587
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Wayanad, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- sales & marketing: 3 years (Required)
Work Location: In person
