Gift Designer & Assistant Corporate Gifting Manager
Company: Angroos Gifts Boutique
Location: Kadavanthra, Kochi
Job Type: Full-Time
Salary: ₹20,000 – ₹35,000 per month + Performance Incentives
About the Role
Angroos Gifts Boutique is looking for a creative, customer-focused, and well-organized Gift Designer & Assistant Corporate Gifting Manager to design premium gift hampers while assisting in corporate gifting operations. The ideal candidate should be passionate about creativity, have excellent communication skills, and be capable of coordinating corporate orders from enquiry to delivery.
Key ResponsibilitiesGift Designing
- Design and assemble premium gift hampers for corporate clients and individual customers.
- Create attractive gift arrangements using wrapping materials, ribbons, flowers, and decorative accessories.
- Suggest creative gifting ideas and premium gift combinations based on customer requirements and budgets.
- Ensure every hamper meets the company’s quality and presentation standards.
- Maintain inventory of gift wrapping materials and decorative items.
- Assist in packing, quality checking, and dispatch preparation.
Corporate Gifting Management
- Handle corporate gifting enquiries through phone calls, WhatsApp, email, website, social media, and walk-in customers.
- Understand client requirements and recommend suitable corporate gifting solutions.
- Prepare quotations and explain product options, branding, customization, pricing, and delivery schedules.
- Follow up regularly with customers to convert enquiries into confirmed orders.
- Coordinate with production, purchase, accounts, packing, and delivery teams to ensure smooth execution.
- Monitor order progress and provide timely updates to customers.
- Maintain enquiry records, quotations, and customer databases.
Customer Relationship Management
- Provide excellent customer service through calls, WhatsApp chats, emails, and showroom interactions.
- Recommend suitable products and gifting solutions instead of simply collecting customer requirements.
- Build and maintain long-term relationships with corporate clients and repeat customers.
- Resolve customer concerns professionally and ensure a positive customer experience.
Additional Responsibilities
- Be available to respond to important customer calls, WhatsApp messages, and emails after office hours whenever required, especially for urgent enquiries, last-minute orders, or high-value corporate customers.
- During festive seasons and bulk corporate gifting periods, be willing to work additional hours, weekends, or holidays whenever required.
- Coordinate with all departments to ensure timely completion of customer orders.
- Maintain professionalism, creativity, and excellent customer service standards.
- Perform any additional responsibilities assigned by the management.
Requirements
- Bachelor’s Degree or equivalent qualification.
- Creativity and attention to detail.
- Excellent communication skills in English and Malayalam. Basic Hindi communication is an added advantage.
- Friendly, polite, and professional communication through phone calls, WhatsApp, email, and in-person interactions.
- Ability to understand customer requirements and confidently recommend suitable gifting solutions.
- Strong customer service, follow-up, and organizational skills.
- Good knowledge of Microsoft Office and basic computer applications.
- Experience in gift designing, retail, customer service, corporate gifting, or sales is preferred.
- Freshers with creativity, confidence, and a positive attitude are also welcome to apply.
Benefits
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Training & Skill Development
- Opportunity to Work on Premium Corporate Gifting Projects
- Friendly and Professional Work Environment
How to Apply
Interested candidates should send:
- Updated Resume
- Portfolio or Previous Work Links (if available)
- Current & Expected Salary
- Notice Period / Earliest Joining Date
Email: [email protected]
WhatsApp: +91 8089757187
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
