Job Title: Customer relationship executive
We are looking for a warm, responsible, and customer-focused Customer Service Representative to join our team at a premium jewellery showroom.
Key Responsibilities:
- Welcome and assist customers visiting the showroom.
- Handle customer queries professionally over phone, WhatsApp, and in person.
- Coordinate appointments and follow up with clients.
- Maintain customer records and ensure timely communication.
- Work closely with the sales team to deliver a seamless customer experience.
- Resolve customer concerns with patience and professionalism.
Requirements:
- Excellent communication and interpersonal skills.
- Fluency in Telugu, English, and Hindi is essential.
- Comfortable using WhatsApp, basic computer applications, and phone calls.
- Well-organized, courteous, and able to build trust with customers.
- Previous experience in customer service, retail, hospitality, or front office roles is preferred.
Who Will Thrive in This Role:
We are looking for someone who is mature, composed, dependable, and naturally caring, with the ability to make customers feel comfortable and valued. Individuals with experience managing both responsibilities and relationships often excel in this role.
Location: Hyderabad
Job Type: Full-time
Pay: ₹20,000.00 - ₹50,000.00 per month
Experience:
- Jewelry : 2 years (Required)
Work Location: In person
