Key Responsibilities
- Handle incoming and outgoing customer calls professionally.
- Maintain strong relationships with existing and potential customers.
- Resolve customer complaints and provide timely solutions.
- Update customers regarding products, orders, dispatches, and services.
- Maintain and update customer databases in CRM software or Excel.
- Coordinate with sales, dispatch, and production teams for smooth operations.
- Follow up with customers for payments, feedback, and repeat business.
- Prepare daily reports and customer interaction records.
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
