Roles and Responsibilities:
- Analyze tender documents thoroughly to understand technical, commercial, and legal requirements.
- Coordinate the complete preparation, compilation, and timely submission of tenders (both online and offline).
- Prioritize tasks based on defined Priority 1 / Priority 2 categories for efficient execution.
- Liaise closely with internal teams including Estimation, Technical, Sales, Finance, and Legal for required inputs and documentation.
- Ensure all tender submissions are accurate, fully compliant with client specifications, and professionally formatted.
- Act as the primary point of contact for clients during the tendering and post-submission stages.
- Handle client queries and provide required clarifications to maintain a high level of client satisfaction.
- Collect and document customer feedback on submitted proposals, pricing, and technical content for continual improvement.
- Follow up with clients on submitted tenders and quotations to track progress, feedback, and next steps.
- Escalate any delays or concerns to the management for timely resolution.
- Maintain structured records including follow-up logs, offer trackers, client interactions, and outcome reports.
- Assist in preparing internal MIS reports on tender submissions, conversion ratios, and client feedback trends.
Required Skills:
- Excellent verbal and written communication skills.
- Strong follow-up and persuasion abilities.
- Proficiency in MS Excel, MS Word, and email drafting.
- Ability to multitask, prioritize, and work efficiently under pressure.
- Strong team spirit and a customer-centric approach.
Pay: ₹18,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
