Job Title: Junior Operations Specialist – Customer Coordination & Operations Support
Company: SkySun
Location: Mohali (Work from Office)
Employment Type: Full-Time
Experience: Freshers to 2 Years
Compensation: Up to ₹30,000 CTC per month
Working Days: 5 Days (Rotational Offs)
Communication Requirement: Excellent English Communication (C1 Preferred)
About the Role
SkySun is hiring a Junior Operations Specialist to support day-to-day business operations across multiple operational teams.
This is an excellent opportunity for fresh graduates and early-career professionals looking to build a long-term career in operations, project coordination, customer management, and business execution.
No prior solar experience is required — we will provide domain training. We are looking for individuals with strong communication skills, customer-first thinking, ownership mindset, and the ability to work in a fast-paced environment.
Key Responsibilities
Customer Coordination & Communication
- Connect with customers to:
- Collect information
- Share project updates
- Resolve queries professionally
- Build positive customer relationships through clear and timely communication
- Handle customer concerns calmly and escalate issues appropriately
Operations & Project Support
- Support operational teams including:
- Interconnection
- Project Management
- Permitting
- Inspections
- Scheduling
- Coordinate with internal teams to maintain smooth project execution
- Track project activities and ensure timely follow-ups
- Support scheduling of appointments, inspections, and operational milestones
Stakeholder Management
- Communicate with:
- Utilities
- Internal teams
- Customers
- External partners
- Subcontractors
- Maintain accurate updates and documentation within internal systems
Execution & Problem Solving
- Identify bottlenecks and support resolution
- Adapt to changing priorities and business requirements
- Take ownership of assigned work and ensure closure
Required Skills & Qualifications
✔ Graduate (Any Discipline)
✔ Freshers to 2 years of experience
✔ Excellent verbal and written English communication
✔ Strong customer service orientation
✔ Comfortable speaking with customers regularly
✔ Strong organizational and follow-up skills
✔ Ability to manage multiple tasks simultaneously
Preferred Attributes
- Customer Service / Operations / Coordination experience
- Strong interpersonal skills
- Calm and professional communication style
- Ownership mindset and willingness to learn
- Ability to perform under deadlines
Core Competencies
- Customer Communication
- Conflict Resolution
- Active Listening
- Problem Solving
- Team Collaboration
- Time Management
- Attention to Detail
Who Should Apply
✔ Fresh graduates looking to build a career in operations
✔ Candidates from customer support, coordination, or service backgrounds
✔ Individuals who enjoy problem-solving and working with people
Who Should Not Apply
✘ Candidates uncomfortable with customer communication
✘ Candidates who prefer isolated work with minimal collaboration
✘ Candidates unwilling to work in a structured operations environment
Career Growth Path
This role provides structured growth opportunities into:
→ Project Coordinator
→ Interconnection Specialist
→ Permitting Specialist
→ Project Manager
→ Operations Lead
Why Join SkySun?
- Structured learning and training
- Exposure to international operations
- Clear internal growth opportunities
- Dynamic and collaborative work environment
Apply Now
Share your updated resume with subject line:
Junior Operations Specialist – Operations Support
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
