Job Title: Customer Success Executive (CSE)
Nisiki is a manufacturer of high precision electro-mechanical components and a Total Solution
Provider for the success of more than 600+ OEM customers. As a CSE, you will be part of a sales
team handling domestic and global OEM customers. Nisiki components are highly critical and
essential for the customer’s finished product. A CSE must propose Nisiki components as a technocommercial
solution for the success of our customer and as a result contribute to the growth of Nisiki.
Basic Requirements:
Diploma in Mechanical or Electrical Engineering or Graduate in any discipline.
Professional Experience: Min 1-3 years.
Base Location: Kolkatta.
Willingness to travel and work with customer.
Excellent communication and interpersonal skills.
Soft Skills: MS Office - Word/Excel.
Responsibilities:
A CSE should have frequent interactions with Key Decision Makers (KDM) across all
departments in the customer's organisation.
A CSE should understand the customer's product and manufacturing process in depth.
A CSE needs to identify the customer's various obstacles or pain points and provide a logical
techno-commercial solution.
A CSE must ensure that they are working towards the success of our OEM customers.
Required capabilities
Constant differentiation of Nisiki from competition.
Educate the KDMs on PROP.
Speedy extraction of truthful information (data) from KDMs.
Permanent rule of OEM procurement, (PROP):
For their own business survival and growth, an OEM must necessarily buy their components from the
best available global vendor and allocate major SOB to that vendor.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
