Cathay is a premium travel lifestyle brand based in Hong Kong, bringing people closer to the places, experiences and opportunities that matter to them. Our purpose — to move people forward in life — begins with our own people.
Across our airlines, cargo and lifestyle businesses, it is our people who turn journeys into experiences and ambition into progress. Joining Cathay means being part of a global and inclusive community, driven by thoughtful care, progressive attitude and a can-do spirit — and supported to grow through a meaningful career that moves with you.
If you are seeking an opportunity to take flight, let your ambitions propel you higher and further. Make Your Career Move, together with Cathay.
Reports to : People Manager – Customer Care
To support the People Manager – Customer Care by managing day-to-day HR operations, employee lifecycle processes, and administrative execution. The role is responsible for ensuring smooth delivery of HR services, compliance adherence, and operational excellence, enabling the People Manager to focus on strategic initiatives and business partnering.
Fixed Term Contract (FTC): 2 year period.
- Serve as the first point of contact for employee and manager queries on HR policies, processes, and day-to-day people matters.
- Manage HR operations across the employee lifecycle, including timekeeping, leave, attendance, payroll coordination, and related administration.
- Ensure all People processes are executed accurately, consistently, and in compliance with local regulations and Cathay standards.
- Maintain and update HR systems, ensuring data accuracy, integrity, and timely reporting.
- Prepare dashboards and reports (e.g., headcount, turnover, recruitment status) to support decision-making by the People Manager.
- Coordinate recruitment activities including interview scheduling, candidate communication, and hiring tracker management.
- Support onboarding processes to ensure a smooth transition from candidate to employee.
- Advise and support managers on employee relations matters, including conflict resolution and performance-related concerns.
- Deliver and support engagement, performance management, and development initiatives in partnership with local and regional People teams.
- Facilitate employee committee interactions, working groups, and meetings, and support emergency and crisis response responsibilities where required.
Academic Qualifications
- Bachelor’s degree in any discipline
- Human Resources or related discipline is an advantage
Knowledge, Skills, Training and Experience
- At least 5 years recent experience working in a generalist Human Resource role
- Experience of working in airlines in an advantage
- Able to handle a high-pressure environment
- Excellent communication skills
- Demonstrable ability to handle conflict and mediate to achieve a timely and positive outcome
- Working knowledge of Human Resource compliance and processes
- Familiar with Indian Labor Laws
- Collaborative and works well with large teams
- Positive, Proactive and energetic
- High levels of integrity, trusted and able to exercise discretion
** Candidates must have the legal right to live and work in India.
https://careers.cathaypacific.com/who-we-are/why-work-here
Cathay is proud to offer eligible employees competitive compensation & benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
- Travel Privileges on Cathay Pacific Airways Global Network
- Extensive well-being programs including health and employee assistance program benefits to help you stay well.
- Paid Leave
- If this position requires a uniform, a uniform allowance will be provided.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified. Candidates not notified within eight weeks may consider their application unsuccessful.
All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.
