Job Role: Front Office Manager
Department: Front Office / Operations
Experience: 2–3 years
Location: South India
About the Organization We believe exceptional hospitality begins at the front desk. Our teams are empowered to take ownership, deliver service excellence, and build long-lasting guest relationships in a fast-paced and people-driven environment.
Role Overview The Front Office Executive oversees daily front office activities, ensures service quality, and supports the front office team in delivering consistent guest experiences.
Responsibilities Manage daily front office operations and guest handling Ensure smooth check-in/check-out and reservation processes Address guest concerns and ensure timely resolution Train and guide Front Office Associates Coordinate with housekeeping, F&B, and maintenance teams Monitor service quality and guest satisfaction scores Prepare daily reports and maintain shift handovers Ensure SOPs and brand standards are followed
Qualifications 2–3 years of front office experience in hospitality Strong communication and interpersonal skills Hands-on experience with PMS and billing systems Ability to handle pressure and multitask Leadership mindset with attention to detail Requirements: Degree in Hotel Management or Hospitality Some experience in hotel operations Strong leadership, financial, and communication skills
Benefits: Free Accommodation + Food PF & Medical Insurance Retention Bonus of ₹ 10,500 after completion of 1 year Attractive salary with career growth opportunities
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Application Question(s):
- Do you have degree or Diploma in Hotel management?
- Notice period Duration?
- Relevant Documents of the previous organisation?
Experience:
- Hotel management: 3 years (Required)
Work Location: In person
