This is a full-time remote role for a Senior New Relic Consultant Role.
Responsibilities:
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Collaborate with cross functional teams to understand requirements/design and translate those to applications in New Relic.
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Implement, configure, and optimize the New Relic observability platform to improve application and infrastructure performance and support business goals.
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Work with BAs & business to lead value and solution discovery workshops to deeply understand a client’s business challenges and technical environment.
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Analyze performance data (transaction traces, metrics, logs, errors) to identify bottlenecks, troubleshoot problems, and provide recommendations for optimization to development and operations teams.
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Enhancing, troubleshooting, and maintaining existing Dashboards & alerts in New Relic
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Document application design, technical specifications, and deployment strategies in Jira & amp; Confluence.
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Build dashboards and reports using New Relic Query Language (NRQL) and configure alert policies to enable proactive monitoring and incident response.
Qualifications:
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Bachelor’s degree or equivalent with excellent oral and written communication skills
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2+ years of experience in integration preferably MuleSoft(API/Batch/Event) Development/Design/Architecture
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4+ years of hands-on experience with New Relic products (APM, Infrastructure, Logs, Synthetics, etc.)
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Strong understanding of observability concepts, including monitoring, logging, tracing, and metrics
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Expertise in writing and optimizing NRQL
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Expertise with SOAP, WSDL, XML, REST and JSON.
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Familiarity with AWS cloud technologies DevOps methodologies, CI/CD pipelines etc
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Development experience in one or more languages such as Java, .NET, Python, Ruby, Node.js, or C#.
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Knowledge of Supply Chain Management, Order to Cash Lifecycle, infrastructure, architecture and technology in related areas from a design/ support/ solutions perspective
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Familiarity with tools like Bitbucket/Git, Eclipse, RAD, JIRA, and Confluence.
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Ability to work 7 am – 3 PM EST.
Location: Remote Bangalore, India
