Job Title: Technical Support Fresher (AI Chatbot Product)
Location - Pune wakad
6days working Sun off
Experience - fresher - 6month
To apply share CV on - 9518311773
Job Description:
We are looking for a Technical Support Executive to assist customers using our AI Chatbot product – QuickAssist. The role involves understanding the product, helping users resolve issues, and guiding them on how to effectively use the platform.
Key Responsibilities:
Provide technical support for the QuickAssist AI Chatbot platform
Assist customers with product setup, troubleshooting, and usage queries
Understand product features and explain them clearly to users
Identify and resolve customer issues in a timely manner
Coordinate with the internal team for bug reporting or technical escalations
Maintain clear communication with clients via chat, email, or calls
Requirements:
Basic understanding of web-based products or SaaS platforms
Good communication and problem-solving skills
Ability to quickly learn and explain technical products
Interest in AI, chatbots, and automation tools
Prior technical support experience is a plus (not mandatory)
Note:
The selected candidate will primarily work on supporting the QuickAssist AI Chatbot product and assisting customers in understanding and using the platform effectively.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹10,000.00 per month
Application Question(s):
- How soon can you join?
- Are you ok with Pune wakad location
- Are you ok with 5k 3month during training period and after that salary hike will be done based on performance ? Its full time offer
- Are you fresher/Experienced? Exp as what and how many years
Education:
Work Location: In person
