Company Description
Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
Job Description
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Foster Raffles Values; Authenticity, Humility, Excellence, Generosity, Graciousness, Stewardship
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Internalize Raffles Brand personality; Charismatic, Cultured, Charming, Warm, Witty, Joyful
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Treat every employee with respect and make them feel valued.
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Create relationship with employees that is based on open and sincere communication which leads to building long lasting trustful relationships.
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Go extra mile to make sure every guest needs are not just met, but exceeded.
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Assist and support team members and other departments in order to ensure a smooth operation.
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Hire the right talent in the right position and ensure that existing talents are retained to have employees who exhibit higher engagement.
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Save cost and time by following innovative practices and implementing them to existing processes for adapting changing conditions.
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Never fail the Top 5 Service Excellence
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Look at me
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Smile at me
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Talk to me
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Listen to me
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Thank me
