JOB DESCRIPTION / RESPONSIBILITIES
Department : Patient Care Services
Position : Patient Relation Executive
Reporting To : Manager
Dress Code : Specified Uniform with ID card
Duty Hrs : As per schedule intimated from time to time
· To visit patients to ensure that they are comfortable and satisfied with the services provided. Also prepares a daily report on the rounds carried and submits it to the manager.
· To know the number of patients, new admissions, night problems, if any
· To ensure smooth conduct of admission and discharge procedures.
· To meet patient and ensure proper services from all the departments
· To inform concerned support staff to resolve patient complaints.
· To follow up pending investigation.
· To receive and file investigation reports.
· To ensure Clearance from billing.
· To follow up referrals and doctor’s visits.
· To inform admission counter about all transfer in / out.
· To report all significant incidents to In charge
HR Details :
Name : CH Ajay Kumar
Phone : 7893331095
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person