Job Description
CHAT SUPPORT EXECUTIVE
Company: Prinith Solutions Pvt. Ltd
Report: Recruiter
Location: Bhopal
Employment Type: Full-Time
Work Mode: Work From Office
ROLE:
We are looking for customer-focused Chat Support Executives to handle customer queries through live chat, provide effective solutions, and ensure excellent customer satisfaction.
ELIGIBILITY:
- Graduate in any discipline
- Freshers & Experienced candidates can apply
- Excellent written English communication
- Good typing speed & accuracy
- Basic computer/MS Office knowledge
- Good analytical & problem-solving skills
- Customer-focused attitude
- Comfortable working in rotational day & night shifts
KEY RESPONSIBILITIES:
- Handle customer queries through live chat
- Provide accurate information and solutions
- Resolve or escalate customer concerns when required
- Maintain customer interaction records
- Meet quality, productivity & response-time targets
- Follow company SOPs and quality standards
TRAINING & SALARY:
- Training: 30 Days
- Training Stipend: ₹10,000
After Training:
- Freshers: ₹13,000 + ₹1,000 Incentive
- Experienced: ₹14,000 + ₹1,000 Incentive
BENEFITS:
- Performance-based salary hike after 6 months & 1 year
- Night Shift Allowance as per company policy
- Training & career growth opportunities
- Professional development
WORK SCHEDULE:
- Rotational Day & Night Shifts
- Weekly off as per company policy
- Work From Office – Bhopal
SELECTION PROCESS:
1. HR Screening
2. Written Communication Assessment
3. Operations Interview
4. Final HR Discussion
HOW TO APPLY:
Interested candidates can share their updated resume to apply for this position -
WhatsApp - 9448837989
Pay: ₹13,000.00 - ₹14,000.00 per month
Work Location: In person
