Job Description:
Dr. Siva Nagini’s Dental Clinic is seeking a warm, professional, and organized Front Desk Receptionist to be the first point of contact for our patients. The ideal candidate should have excellent communication skills, a caring attitude, and the ability to efficiently manage administrative tasks while ensuring a seamless patient experience.
Key Responsibilities:
- Greet and assist patients with warmth and empathy, creating a welcoming environment.
- Manage appointment scheduling, cancellations, and rescheduling to ensure smooth clinic operations.
- Maintain and update patient records accurately, ensuring confidentiality and compliance with data protection policies.
- Enter patient details, treatment plans, and payment records into the clinic’s management system.
- Handle incoming and outgoing calls for appointment confirmations, follow-ups, and inquiries.
- Assist patients with insurance queries and payment processing as needed.
- Coordinate with dentists and staff to manage patient flow efficiently.
- Keep the reception area clean, organized, and presentable.
Requirements:
- Prior experience in a receptionist or customer service role (preferably in a healthcare setting).
- Strong communication and interpersonal skills with a compassionate approach.
- Basic knowledge of dental terminology (preferred, but not mandatory).
- Proficiency in data entry and experience with clinic management software (training will be provided).
- Ability to multitask and work efficiently in a fast-paced environment.
- A patient-first mindset with the ability to handle inquiries and concerns professionally.
If you are passionate about providing excellent patient care and ensuring smooth clinic operations, we’d love to have you on our team!
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Location:
- Kondapur, Hyderabad, Telangana (Preferred)
Work Location: In person
