Operations Manager – Bakery & Mughlai Restaurants
Location: Delhi NCR
Employment Type: Full-Time
About the Role
We are seeking an experienced and result-oriented Operations Manager to lead and oversee the operations of our premium Bakery & Mughlai restaurant business. The ideal candidate should have a strong background in multi-unit restaurant operations, team leadership, cost control, guest experience, and business growth.
Key Responsibilities
- Manage day-to-day restaurant and bakery operations.
- Drive sales, profitability, and operational efficiency.
- Ensure exceptional guest satisfaction and service standards.
- Monitor food cost, labour cost, inventory, wastage, and P&L.
- Implement and maintain SOPs across all departments.
- Lead recruitment, training, coaching, and performance management of teams.
- Conduct operational audits and ensure food safety and hygiene compliance.
- Coordinate with kitchen, procurement, marketing, and finance teams.
- Analyze business reports and implement strategies to improve revenue and profitability.
- Build a high-performance culture focused on accountability and continuous improvement.
Preferred Experience
Candidates with experience in premium bakery, café, QSR, casual dining, or Mughlai restaurant brands will be preferred, including:
- Theobroma
- Bakingo
- Monginis
- Mio Amore
- BreadTalk
- Blue Tokai Coffee Roasters
- Third Wave Coffee
- Café Delhi Heights
- Chaayos
- Karim's
- Moti Mahal Delux
- Punjab Grill
- Daryaganj
- Pind Balluchi
- Barbeque Nation
- Pirates of Grill
Eligibility
- Bachelor's Degree in Hotel Management, Hospitality, or Business Administration preferred.
- Minimum 5–10 years of hospitality operations experience.
- Minimum 2–3 years in an Operations Manager or Area Manager role.
- Strong understanding of P&L, budgeting, inventory management, SOP implementation, and team development.
- Excellent leadership, communication, problem-solving, and analytical skills.
- Willingness to travel between outlets, if required.
What We Offer
- Competitive Salary (Best in Industry)
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Work Environment
- Leadership Role with Decision-Making Responsibility
If you have a passion for hospitality, operational excellence, and building high-performing teams, we'd love to hear from you. Apply now and become part of a growing hospitality brand.
Pay: Up to ₹55,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
Work Location: In person
