A Front Office Associate is responsible for creating a positive first impression by welcoming visitors, answering inquiries, managing front desk operations, and providing administrative support. The role requires excellent communication, organizational, and customer service skills.
Key Responsibilities
- Greet and assist visitors, clients, and guests in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls.
- Manage appointments, meetings, and conference room bookings.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Maintain visitor logs and issue visitor passes as required.
- Respond to customer inquiries and resolve basic complaints or escalate them appropriately.
- Keep the reception area clean, organized, and presentable.
- Perform administrative tasks such as data entry, filing, photocopying, scanning, and document management.
- Coordinate with internal departments to ensure smooth office operations.
- Maintain office supplies inventory and place orders when needed.
- Follow company policies regarding security, confidentiality, and customer service.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
Work Location: In person
