Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow Customer Service Management (CSM)
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components. The role requires working within dynamic project environments, applying modern development frameworks, and following agile methodologies to ensure the delivery of efficient and scalable applications. Collaboration with cross-functional teams to align software capabilities with business objectives is a key aspect, alongside continuous refinement and optimization of existing software to meet evolving requirements.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the implementation of best practices to improve software quality and team productivity.
- Mentor junior team members to support their professional growth and skill development.
- Coordinate with stakeholders to gather requirements and translate them into technical specifications.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM).
- Strong knowledge of software development life cycle and agile methodologies.
- Experience in designing and implementing scalable software components.
- Ability to troubleshoot and resolve complex technical issues effectively.
- Familiarity with integration techniques and API development within ServiceNow environments.
- Excellent problem-solving skills and attention to detail.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow Customer Service Management (CSM).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
