Job Title: IT Associate
Job Location: Salt Lake, Kolkata
Job Type: Full Time | 6 days working
Salary: 15,000 to 25,000
Experience: 1 year to 3 year
Role Overview:
We are looking for a proactive IT Associate to support the organization's day-to-day technology needs. The ideal candidate will be responsible for maintaining hardware and software systems, providing technical support to employees, and ensuring smooth and secure IT operations across the office.
Key Responsibilities:
- Provide technical support for hardware, software, and network issues.
- Monitor network performance and assist in ensuring data security and regular backups.
- Install, configure, and maintain computer systems and network devices.
- Manage IT assets, software updates, licenses, and antivirus systems.
- Set up workstations, email accounts, and system access for new employees.
- Maintain IT documentation, issue logs, and performance reports.
- Prepare periodic reports on system performance and recurring technical issues.
- Coordinate with vendors for IT equipment procurement and maintenance.
Required Skills & Qualifications:
Must-Have Qualifications
- Education – Graduate in Computer Science, IT, or a related field
- Technical Skills – Working knowledge of computer hardware, operating systems (Windows/Linux), and basic networking
- Problem-Solving – Ability to diagnose and resolve technical issues efficiently
- Communication – Good verbal and written communication skills
Preferred Qualifications:
- Certifications – CompTIA A+, CCNA, or equivalent certifications are a plus
- Experience – Prior experience in an IT support, helpdesk, or system administration role.
- Tools – Familiarity with ticketing systems, remote support tools, and basic scripting.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Application Question(s):
- Do you have your own laptop available for work Purpose ?
- Do you have experience setting up new employee systems, email accounts, and access permissions?
- Have you ever configured or troubleshot desktop/laptop hardware issues?
Education:
Experience:
- IT support: 1 year (Required)
- Operating systems: 1 year (Required)
Location:
- Salt Lake, Kolkata, West Bengal (Required)
Work Location: In person
