We are looking for enthusiastic and customer-focused professionals to join our team for an International Seller Support Process with a leading E-commerce platform.
Job Details
- Position: Customer Support Executive
- Location: Pune
- Process: International Seller Support (Voice & Chat)
- Job Type: Full-Time
Key Responsibilities
- Handle seller queries through voice and chat support.
- Provide excellent customer service and resolve concerns efficiently.
- Assist with orders, payments, deliveries, returns, account-related issues, and platform support.
- Maintain quality standards and achieve process targets.
- Ensure a positive customer experience while following company guidelines.
Eligibility Criteria
- Minimum 1 year of experience in an International Voice & Chat Process.
- Excellent English communication skills.
- Undergraduate or Graduate candidates can apply.
- Strong customer handling skills with a positive attitude.
- Comfortable working in rotational shifts.
Salary & Benefits
- CTC: Up to ₹35,000
- Cab facility available
- Rotational shifts
- 5.5 working days
Pay: ₹25,000.00 - ₹35,000.00 per month
Experience:
- International voice process: 1 year (Required)
Work Location: In person
