Job description:
Role – Field Trainer
Department - L&D
Line Manager: Manager – Training & Development
Job Description
Key Roles and Responsibilities
· Develop and create training modules and maintain training material for existing and
future training initiatives.
· Conduct Induction sessions and arrange on-the-job training for new hires. · Conduct training programs like induction, guest service, food safety and product quality.
· Ensure training manuals are updated for FOH & BOH and food as changes are being
made.
· Develop and organize training manuals, multimedia visual aids-Video content, and
other educational Modules materials.
· Work closely with the quality assurance team to come up with detailed training
regarding food safety, product assembly and product Quality Checks.
· Create a training calendar with support from operations and send monthly advance
notices to operations and management.
· Visit all outlets, identify the internal training team gaps and assist in providing high
training support.
· Train instructors (Trainer Associate) and Shift supervisors in Soft and Behaviour skills
training and dealing with employees
· Work with cross-functional teams to support product improvement and new product
launches Training.
· Reinforce the GFB work culture in all projects and activities. · Undertake special training projects as assigned.
· Conduct inductions and training in multiple cities as required.
· To carry out testing and inspections for controlling product quality according to
Quality Plan.
Desired Candidate Profile:
· Excellent written and verbal skills in both English and Hindi.
· Excellent communication, training and people skills.
· Strong organisational skills with keen attention to detail.
· Must be good at identifying and solving problems as and when it occurs.
· Must be willing to travel 80% of the time between outlets within the city.
· Must be willing to work closely with other departments.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
