Operations
Complete work orders for maintenance repairs
· Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation
· Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
· Speak with others using clear and professional language
· Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
· Manage guest queries in a timely and efficient manner;
· Represent needs of the team;
· Ensure compliance of brand standards;
· Be environmentally aware;
· Food and Beverage management with achieving financial targets;
· Food and Beverage management with training and development of team members;
· Assist with annual and mid-year appraisals with team members under your responsibility;
· Supervise Food and Beverage Outlet operations;
· Communicate and delegate tasks to the team;
· Assist other departments wherever necessary and maintain good working relationships;
· Comply with hotel security, fire regulations and all health and safety legislation.
· Ensure staff is working together as a team to ensure optimum service and that guest needs are met
· Inspect grooming and attire of staff, and rectify any deficiencies
· Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization and cleanliness
· Perform other reasonable job duties as requested by Supervisors
· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
