Job description
Role & Responsibilities:
- Manage day-to-day office administration and ensure smooth office operations.
- Handle incoming customer enquiries through phone calls, WhatsApp, email, and other channels.
- Make outbound calls to new enquiries and follow up with potential clients.
- Understand customer requirements and coordinate with the design/sales team.
- Maintain and update enquiry and lead records, including follow-up status and next action.
- Schedule client meetings and site visits for the design/project team.
- Maintain client, vendor, enquiry, quotation, and project records using Excel/Google Sheets.
Preferred Candidate Profile
- Graduate with 0- 2 years of experience in administration, sales coordination, telecalling, customer relationship management, or a similar role.
- Good communication skills in Tamil.
- Confident and professional while speaking with customers over the phone.
- Good knowledge of MS Excel / Google Sheets / MS Word.
- Ability to prepare quotations.
- Strong follow-up and lead-management skills.
- Should be comfortable handling multiple enquiries and administrative tasks simultaneously.
Role: Office Admin Employment Type: Full Time, Permanent.
Pay: ₹8,716.76 - ₹28,161.80 per month
Benefits:
Work Location: In person
