Lead and manage the Business Development/Sales team to achieve monthly, quarterly, and annual sales targets.
Monitor individual and team performance, including targets, sales pipeline, follow-ups, conversions, and closures.
Conduct regular team meetings and performance reviews to discuss targets, challenges, opportunities, and improvement areas.
Review and manage the complete sales funnel and pipeline, from Lead MQL SQL Proposal Closure, and identify conversion gaps.
Take ownership of high-value, strategic, and challenging opportunities and support the team in closing them.
Personally handle key client discussions, requirement meetings, negotiations, and final-stage closures.
Track and analyze key sales KPIs, including conversion rates, closure rate, revenue, average deal value, and sales cycle.
Coordinate with technical, pre-sales, project management, and delivery teams to prepare suitable solutions, proposals, and commercial terms.
Coach and mentor the sales team to improve communication, negotiation, follow-up, and closing skills.
Prepare and review weekly/monthly sales reports, manage escalations, take corrective actions for performance gaps, and work with management on sales strategies and revenue planning.
Strong experience in IT Services / Software Development sales and managing the complete sales cycle.
Proven experience in leading and managing a Sales/Business Development team.
Strong experience in closing leads and opportunities, not just lead generation.
Experience handling high-value and strategic client opportunities, including negotiations and final closures.
Strong understanding of sales targets, KPIs, pipeline management, conversions, and revenue tracking.
Ability to review team performance and sales funnel gaps and take corrective actions.
Experience conducting regular 1:1s, team meetings, performance reviews, coaching, and mentoring.
Experience working with international clients, including the US, UK, Canada, Europe, and Australia.
Ability to independently handle important client calls, presentations, requirement discussions, and negotiations.
Strong communication, leadership, analytical, decision-making, and stakeholder management skills, with accountability for team performance and revenue achievement.
