- Conduct regular product, process, and sales-skills training for Sales Executives.
- Coach sales staff on customer handling, need analysis, product presentation, and negotiation.
- Conduct role plays and practical training sessions to improve sales conversion.
- Monitor individual sales performance and identify skill gaps.
- Support Sales Managers and Team Leaders in achieving monthly sales targets.
- Conduct field visits and accompany Sales Executives during customer interactions when required.
- Review lead management, follow-ups, test drives, bookings, and conversion ratios.
- Guide executives on proper CRM/DMS usage and sales process compliance.
- Provide coaching on Tata Motors product features, USPs, competitor comparisons, and positioning.
- Track training effectiveness and prepare performance improvement plans where required.
- Conduct daily/weekly performance reviews and provide constructive feedback.
- Share updated product, process, campaign, and scheme information with the sales team.
- Support new-joiner induction and ensure they understand dealership sales processes.
- Identify best practices and share successful sales techniques across the team.
- Coordinate with Sales Management and Regional/Territory Trainers for training requirements.
- Ensure customer experience standards are followed throughout the sales journey.
- Prepare training reports, coaching records, and performance updates.
Pay: ₹15,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
