Account Manager
Location: Remote
Travel: Willingness to travel occasionally for client meetings, industry events, and company-related work as required.
Company: Advero Ads Agency
Salary: ₹30,000 – ₹35,000 per month (Based on experience and performance)
About Advero Ads Agency
Advero Ads Agency is a performance-driven digital marketing agency helping businesses scale through data-backed marketing strategies. We specialize in Meta Ads, Google Ads, lead generation, eCommerce growth, and ROI-focused performance marketing.
Our mission is simple — deliver measurable business results, not just marketing metrics.
We’re looking for an experienced Account Manager who can manage client relationships, coordinate internal teams, understand business objectives, and ensure strong client satisfaction and retention.
Key ResponsibilitiesClient Account Management
- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long-term client relationships.
- Understand client objectives, business goals, challenges, and expectations.
- Communicate client requirements clearly with internal teams.
- Coordinate with PPC, creative, SEO, content, and design teams to ensure timely execution.
- Manage multiple client accounts and ensure projects stay on track.
- Conduct regular client meetings and performance review calls.
- Present campaign performance, insights, recommendations, and growth opportunities.
- Handle client concerns and escalations professionally and proactively.
- Ensure a high level of client satisfaction and retention.
Strategy & Growth
- Understand client business models and recommend relevant digital marketing strategies.
- Identify opportunities for upselling and cross-selling additional agency services.
- Work closely with internal teams to identify areas for campaign and business growth.
- Stay updated on performance marketing, eCommerce, paid advertising, and digital marketing trends.
- Contribute strategic ideas that can improve client performance and business outcomes.
Reporting & Coordination
- Review campaign performance and ensure clients receive clear, actionable insights.
- Coordinate the preparation of reports, presentations, and performance updates.
- Maintain accurate client records, project updates, and communication history.
- Ensure timely follow-ups on deliverables, approvals, feedback, and action items.
- Track account health, client satisfaction, retention, and growth opportunities.
Required Skills
- 2–5 years of experience in Account Management, Client Servicing, or Client Success, preferably within a digital marketing or performance marketing agency.
- Strong understanding of Performance Marketing, including Google Ads, Meta Ads, lead generation, and eCommerce marketing.
- Excellent communication, presentation, and relationship-management skills.
- Experience managing multiple clients simultaneously.
- Understanding of digital marketing KPIs such as ROAS, CPA, CPL, CAC, CTR, and Conversion Rate.
- Ability to understand client business objectives and communicate them effectively with internal teams.
- Strong problem-solving and organizational skills.
- Ability to build trust and maintain long-term client relationships.
- Self-driven, proactive, and highly organized.
Preferred Qualifications
- Previous experience working with a digital marketing or performance marketing agency.
- Experience managing eCommerce or D2C clients.
- Familiarity with CRM and project management tools.
- Experience conducting client presentations and performance review meetings.
- Understanding of AI-driven marketing tools and emerging digital marketing trends.
- Experience handling clients across multiple industries.
What You'll Be Responsible For
- Managing and growing client relationships.
- Ensuring smooth onboarding and ongoing account management.
- Coordinating closely with internal marketing teams.
- Ensuring timely delivery of campaigns and client requirements.
- Identifying opportunities to improve client performance and account growth.
- Driving client satisfaction, retention, and renewals.
- Acting as the bridge between clients and internal teams.
- Ensuring exceptional client experience and business outcomes.
Success Metrics
- Client retention and renewal rate.
- Client satisfaction.
- Account growth and upsell opportunities.
- Campaign and business performance.
- Timely delivery and issue resolution.
- Client relationship health.
- Quality and consistency of client communication.
What We Offer
- Competitive salary of ₹30,000 – ₹35,000 per month.
- Performance-based incentives.
- Learning-focused and collaborative work environment.
- Career growth opportunities toward Senior Account Manager, Account Director, or Business Head roles.
- Exposure to cutting-edge performance marketing strategies and AI-driven marketing tools.
- Opportunity to work with diverse brands and eCommerce businesses.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: Remote
