- He/she must be able to build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers.
- Handle customer requests promptly
- It is the duty of a front office associate to keep a record on people who have come to the office. Maintain records of their queries /feedback.
- Handling cash and also maintaining account records are one of the duties of front office associate.
- Calling customers and confirming appointment is one of the duty of Front office Associate
- Consistently offer professional, friendly and engaging service
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Assist guests regarding hotel facilities in an informative and helpful way
- Respond to each Guest who approaches the Reception Desk
- Drive rate through up-selling room brands
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Job Types: Full-time, Permanent, Fresher
Pay: ₹175,000.00 - ₹250,000.00 per year
Benefits:
- Food provided
- Health insurance
- Provident Fund
Education:
Work Location: In person
