About the Company
IRA Corporation is a leading manufacturer of Gold & Silver Refining Machines, BIS Hallmarking Equipment, Fire Assaying Laboratories, and related industrial solutions. We are looking for a motivated Sales Assistant to support our sales team and ensure excellent customer service.
Key Responsibilities
- Handle customer inquiries via phone, email, and WhatsApp.
- Follow up with new and existing customers.
- Prepare and send quotations, product catalogs, and company profiles.
- Maintain customer records and update CRM/Excel databases.
- Coordinate with the production and dispatch teams regarding order status.
- Assist in processing sales orders and maintaining sales documentation.
- Schedule customer meetings and coordinate with the sales team.
- Support digital lead management from websites, social media, and trade portals.
- Prepare daily sales reports and follow-up reports.
- Build strong relationships with customers to ensure high satisfaction.
Requirements
- Bachelor's degree in Commerce, Business Administration, Marketing, or a related field.
- 1–3 years of experience in sales support, customer service, or telecalling.
- Freshers with excellent communication skills are also welcome to apply.
- Good communication skills in English and Hindi (Marathi is an advantage).
- Proficiency in Microsoft Excel, Word, and email communication.
- Strong organizational and follow-up skills.
- Ability to work independently and as part of a team.
Preferred Skills
- Customer handling and negotiation skills.
- Knowledge of quotation preparation and order processing.
- Basic understanding of CRM software.
- Positive attitude with a willingness to learn.
Benefits
- Competitive salary.
- Performance-based incentives.
- Career growth opportunities.
- On-the-job training.
- Friendly and professional work environment.
Salary: ₹15,000 – ₹25,000 per month (depending on experience)
Schedule:
- Day Shift
- Monday to Saturday
Work Location: On-site, Vasai, Maharashtra
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
