Job Description – Back Office Sales Head
Position: Back Office Sales Head
Experience: Minimum 5 Years
Industry: Commercial Kitchen Equipment
Job Summary
We are looking for an experienced Back Office Sales Head to lead and manage the sales support team for our commercial kitchen equipment business. The ideal candidate will be responsible for handling inquiries, preparing techno-commercial quotations, coordinating with the sales, design, production, and purchase teams, and ensuring timely submission of proposals and order execution.
Key Responsibilities
- Lead and manage the Back Office Sales team.
- Review customer inquiries, BOQs, tender documents, and technical specifications.
- Coordinate with the design, estimation, purchase, and production teams to prepare accurate techno-commercial quotations.
- Prepare and review quotations, cost sheets, Proforma Invoices (PI), and Purchase Orders (PO).
- Monitor inquiry status and ensure timely submission of quotations.
- Coordinate with customers regarding technical clarifications, commercial discussions, and order processing.
- Maintain records of inquiries, quotations, orders, payment follow-ups, and project status.
- Support the sales team in achieving monthly and annual sales targets.
- Review costing, margins, discounts, and pricing before final submission.
- Ensure proper coordination between all internal departments for smooth project execution.
- Train and guide the back office sales team to improve productivity and efficiency.
- Prepare MIS reports, sales reports, and management updates.
Required Skills
- Strong knowledge of commercial kitchen equipment and turnkey kitchen projects.
- Experience in BOQ preparation, estimation, costing, and techno-commercial proposals.
- Excellent communication, negotiation, and team management skills.
- Strong analytical and organizational abilities.
- Proficiency in MS Excel, Word, ERP/CRM systems, and quotation preparation.
- Ability to work under pressure and meet tight deadlines.
Qualification
- Bachelor's Degree or Diploma in Mechanical Engineering, Electrical Engineering, Business Administration, or a related field.
Experience
- Minimum 5 years of experience in back office sales, estimation, or quotation management in the commercial kitchen equipment industry.
- Prior experience in leading a back office sales team will be preferred.
Work Location: In person
