A Life Insurance Team Handling role (such as a Team Leader, Manager, or Cluster Manager) is responsible for driving sales targets, coaching frontline team, and ensuring regulatory compliance. It blends team leadership, performance management, and client relationship building within the insurance industry.
- Team Leadership: Lead, motivate, and supervise a team of frontline sales agents, telesales staff, or agency partners to meet and exceed revenue targets.
- Training & Coaching: Provide ongoing training, role-play sessions, and on-the-job feedback to improve product knowledge, communication skills, and conversion rates.
- Performance Monitoring: Track KPIs like sales metrics, policy renewals, and customer satisfaction. Conduct regular performance reviews to identify areas for growth.
- Compliance & Ethics: Ensure that the sales behavior, sales practices, and policy recommendations of the team strictly adhere to company standards and regulatory guidelines.
- Conflict Resolution: Act as the primary point of contact for escalated customer inquiries, policy disputes, or complex claims to ensure timely resolutions.
Expected Qualifications & Skills
- Experience: Typically requires 2 to 5 years of proven team handling experience within the life insurance sector (often in agency, direct, or bancassurance channels).
- Qualifications: A bachelor's degree in Business, Finance, or a related field is generally required.
- Soft Skills: Strong leadership, negotiation, and communication skills paired with excellent analytical abilities to assess market trends and sales data
Pay: From ₹2,400,000.00 per year
Work Location: In person
