Front Office Administrator (Offline) – Pondicherry
Company: La Liberté French Institute
Job Type: Full-time
Timings : 12 PM to 9 PM
Working Days : Monday to Saturday
Salary: ₹15,000 per month + Performance Incentives
Job Location: Reddiarpalayam & Lawspet, Pondicherry (On-site Only)
About Us
La Liberté French Institute is one of the leading language institutes in Pondicherry, offering French, German, English, and other language courses. We are committed to providing quality education and exceptional student support.
We are looking for a smart, energetic, and customer-focused Front Office Administrator to join our team. The ideal candidate should have excellent communication skills, be organized, and enjoy interacting with students and parents.
Important Eligibility
This is an OFFLINE position.
✔ Only candidates currently residing in Pondicherry (Puducherry) or willing to relocate immediately should apply.
❌ Applications from other states will not be considered.
Job Responsibilities
- Welcome students, parents, and visitors professionally.
- Handle walk-in enquiries, phone calls, WhatsApp, email, and social media enquiries.
- Explain course details, fees, schedules, and batch timings to prospective students.
- Follow up with all enquiries on a daily basis until admission or closure.
- Convert enquiries into admissions by providing accurate information and excellent customer service.
- Register new students and maintain admission records.
- Coordinate with tutors regarding class schedules and new admissions.
- Prepare daily enquiry, admission, and follow-up reports.
- Maintain student attendance and records.
- Collect course fees and issue receipts.
- Follow up on pending fee payments.
- Respond to student queries and provide administrative support.
- Schedule appointments and counselling sessions.
- Maintain office files, documents, and digital records.
- Ensure the reception area is clean, organized, and welcoming.
- Assist management with day-to-day administrative tasks.
- Support promotional activities, workshops, and events organized by the institute.
Minimum Qualifications
Applicants should meet the following requirements:
- Bachelor's degree in any discipline.
- Excellent communication skills in English and Tamil.
- Basic computer knowledge.
- Good typing skills.
- Proficiency in Microsoft Word, Microsoft Excel, Google Sheets, Gmail, and WhatsApp Business.
- Strong customer service and interpersonal skills.
- Professional appearance and positive attitude.
Preferred Skills
- Experience in Front Office, Reception, Administration, Customer Service, Telecalling, or Student Counselling.
- Good sales and counselling skills.
- Ability to handle multiple tasks efficiently.
- Strong organizational and time management skills.
- Excellent follow-up skills.
- Ability to work independently and as part of a team.
- Knowledge of French will be an added advantage but is not mandatory.
Experience
- Freshers with excellent communication skills are welcome to apply.
- 1–3 years of experience in a similar role will be preferred.
Working Hours
- Monday to Saturday
- Full-time position
- Additional hours may be required during admissions or special events.
Salary & Benefits
- ₹15,000 per month
- Attractive performance-based incentives
- Annual performance review
- Friendly and professional work environment
- Training and career growth opportunities
- Opportunity to work with one of Pondicherry's leading language institutes
What We Are Looking For
We are looking for someone who is:
- Friendly and approachable
- Well-organized and punctual
- Confident in speaking with students and parents
- Sales-oriented with excellent follow-up skills
- Responsible and trustworthy
- Willing to learn and grow with the organization
- Able to work under pressure during admission periods
Required Documents
Candidates shortlisted for the interview may be asked to submit:
- Updated Resume
- Passport-size Photograph
- Aadhaar Card or Government ID
- Educational Certificates
- Experience Certificates (if applicable)
Interview Process
- Resume Shortlisting
- Communication Skills Assessment
- Basic Computer Skills Evaluation
- Personal Interview
- Final Selection
How to Apply
If you are passionate about customer service, administration, and helping students achieve their educational goals, we would love to hear from you.
Please apply through Indeed with your updated resume.
Location:
La Liberté French Institute
Reddiarpalayam & Lawspet
Pondicherry
Join our team and become the first point of contact for students, helping them begin their language-learning journey with confidence.
Pay: ₹14,000.00 - ₹15,000.00 per month
Work Location: In person
