Provides guests with assistance at the front desk during the check-in and check-out processes and throughout their stay:
§ Greets guests and processes hotel registration.
§ Develop good open communication and rapport with all guests. Recognise return guests and ensure all guests expectations are met and exceeded at all times.
§ Ensure all guest account details are correct and accurate.
§ Keeps current on hotel accommodations, services and area attractions.
§ Responds to customer inquiries for information.
§ Arranges for services requested by the guest by working with other departments as appropriate.
Stays current with developments in the hotel by reviewing and updating the communication log
Job Type: Full-time
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
