A telecaller in the automobile industry, also known as a customer support executive or telecalling officer, is responsible for generating sales leads and supporting staff with follow-up calls. Their responsibilities include:
- Making calls: Generating sales leads by making cold calls to potential customers
- Supporting staff: Assisting staff with follow-up calls for sales and service activities
- Providing information: Providing detailed information about vehicle features, services, and promotions
- Building relationships: Fostering relationships with existing clients and building rapport with potential clients
- Resolving complaints: Resolving complaints, providing solutions, and following up with customers
- Reporting: Making reports and documentation based on conversations that took place during telecalling
- Collecting data: Engaging with existing customers to collect data on the impacts of the company's merchandise or services
- Transferring leads: Transferring windows of opportunity to the appropriate department for further action
Job Type: Full-time
Pay: ₹9,000.00 - ₹12,000.00 per month
Benefits:
Education:
Experience:
- Technical support: 1 year (Preferred)
- Cold calling: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
