Customer Engagement:
- Initiate and cultivate relationships with potential and current clients through phone calls and emails.
- Provide personalized assistance, offering tailored solutions and product recommendations based on client’s needs and preferences.
Product Knowledge:
- Develop a comprehensive understanding of our coworking space offerings, including
workspace options, amenities (both facility and business support), and pricing.
- Stay informed about industry trends, coworking best practices, and emerging workspace technologies.
Sales Target Achievement:
- Meet or exceed sales targets by effectively communicating the unique proposition of our coworking
space and converting leads into client memberships.
- Identify opportunities to upsell additional services or upgrade clients to higher tiers.
Consultative Selling:
- Conduct needs assessments with potential members to understand their workspace
requirements and preferences.
- Offer advice and guidance on suitable workspace options and the amenities.
- Ability to generate leads by reaching out to start-ups, businesses and corporates
Client Handover:
- Process client agreements and coordinate the onboarding process for new members.
- Liaise with the sales and marketing team to ensure smooth setup and onboarding of client’s accounts and access to workspace amenities.
CRM:
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Utilize CRM tools to track sales progress, manage tasks, and schedule follow-up activities effectively.
- Regularly review and analyse CRM data to identify trends, opportunities, and areas for
improvement in our client engagement strategies.
- Keep track of client contacts and notify the sales team.
Pay: Up to ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
