- Welcome clients and visitors professionally.
- Schedule, reschedule, and confirm appointments.
- Register new clients and maintain patient records.
- Handle incoming & outbound calls, emails, and WhatsApp inquiries.
- Explain basic information about clinic services, packages, and offers.
- Handle billing, payments, receipts, and daily cash reconciliation.
- Coordinate with doctors, nutritionists, therapists, and other staff.
- Follow up with clients regarding appointments and treatment schedules.
- Maintain reception and waiting areas in a clean and organized manner.
- Handle customer complaints politely and escalate issues when necessary.
- Prepare daily reports on appointments, inquiries, and collections.
- Ensure confidentiality of client information.
- Good communication skills in English and the local language.
- Pleasant personality and professional appearance.
- Strong customer service skills.
- Basic computer knowledge (MS Office, email, billing software).
- Ability to multitask and work under pressure.
- Good organizational and time-management skills.
- Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.
Pay: ₹18,000.00 - ₹23,000.00 per month
Application Question(s):
- Immediate Joining
- Flexible to Work on Weekends
Experience:
Language:
- English (Required)
- Tamil (Required)
Work Location: In person
