We are seeking a professional, reliable, and guest-focused Driver/Valet to join Hotel Le Royal Park’s team. The successful candidate will provide exceptional vehicle parking, retrieval, and transportation services to our guests, ensuring a seamless and luxurious experience from arrival to departure.
KEY RESPONSIBILITIES
Valet Services:
- Greet guests warmly upon arrival and assist with vehicle parking
- Park and retrieve guest vehicles safely and efficiently
- Issue parking tickets and maintain accurate vehicle records
- Ensure the valet area is organized, clean, and traffic-free
- Assist guests with luggage loading and unloading
- Provide information about hotel facilities and local attractions
- Handle guest keys and parking claims with utmost care and security
Driving Services:
- Transport guests to and from Pondicherry Airport (less than 5 km)
- Provide local transportation to attractions, restaurants, and business meetings
- Maintain a clean, well-maintained, and fuel-efficient vehicle
- Plan optimal routes to ensure timely arrivals
- Assist passengers with luggage and special needs
- Ensure passenger safety and comfort at all times
Customer Service:
- Deliver friendly, professional, and personalized service to all guests
- Address guest requests and complaints promptly and professionally
- Maintain knowledge of hotel services, amenities, and local points of interest
- Uphold the hotel’s standards for appearance, etiquette, and service excellence
Safety & Security:
- Conduct pre-trip and post-trip vehicle inspections
- Report any vehicle damage or maintenance issues immediately
- Adhere to all traffic laws and safety regulations
- Maintain confidentiality of guest information and belongings
- Follow emergency procedures and safety protocols
QUALIFICATIONS & REQUIREMENTS
Essential:
- Valid driver’s license with at least 3 years of driving experience
- Clean driving record with no major violations
- Excellent knowledge of Pondicherry roads and local area
- Strong customer service skills and friendly demeanor
- Physical ability to lift up to 25 kg (luggage)
- Professional appearance and grooming standards
- Fluency in English and Tamil
- Ability to work flexible shifts, including weekends and holidays
Preferred:
- Previous experience in hotel valet or driver position
- Hospitality industry experience
WHAT WE OFFER
- Competitive salary with performance incentives
- Meal provided during shifts
- Uniform and safety equipment
- Professional development and training opportunities
- Opportunity to work with a prestigious 4-star hotel in prime city location
- Friendly, family-oriented work environment
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
