- Provide IT support via calls, emails, ticketing systems, and chat tools
- Deliver onsite (desk-side) and remote technical assistance
- Troubleshoot Windows OS, Outlook, and desktop-related issues
- Manage user accounts and permissions in Active Directory
- Support networking basics including DNS and DHCP
- Handle hardware issues (printers, desktops, system assembly/disassembly)
- Coordinate effectively with users and internal IT teams
- Monitor and respond to customer satisfaction feedback.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person