Job Title: Guest Service Associate (GSA)
We are looking for a friendly and customer-focused GSA to ensure smooth guest handling and excellent service experience.
Key Responsibilities:
- Welcome and assist guests professionally.
- Handle guest queries, requests, and feedback.
- Coordinate with different departments for guest requirements.
- Support check-in/check-out and daily guest services.
- Maintain service standards and guest satisfaction.
- Handle basic records and documentation.
Requirements:
- Excellent communication and interpersonal skills.
- Pleasant personality and professional attitude.
- Good coordination and customer-handling skills.
- Hospitality/F&B experience preferred.
- Freshers with good communication skills can also apply.
Pay: ₹6,938.20 - ₹15,469.22 per month
Benefits:
Education:
Experience:
- Hotel management: 1 year (Preferred)
Location:
- Kanpur, Uttar Pradesh (Kanpur) (Required)
Work Location: In person
