· End-to-End ownership of Branch/CFC operations of the Society under his/ her area.
· Complete responsibility of End-to-End operations/ sales activities of the Branches.
· 100% Efficiency, Productivity and fulfilment of the assigned task given by the Society Management.
· Ensure 100% Staff in all location Without Any Vacancy
· Arrange Recruitment, training, and supporting Managers and their team members .
· Developing and implementing business, marketing plans on time to time as per directions
· Single point of contact between the CFC/ Branch for Branch operation and overall sales.
· To coordinate with multiple stakeholders to solve issues in real-time escalations on ground.
· Ensure Day today operation of the Branches / CFC as per the Guidance and Policy of the Society
· Monitor all statutory registration and ensure the same in advance without any delay and penalty.
· To Coordinate and ensure stationary and other payment requirement of Branches on time through BM/Managers.
· Close monitor the SOP of Branch Opening and Closing of Branches/CFC, Safe room Custodial responsibilities, Key Management, Cash Management, Bank Management, Fund Transfers on regular basis.
· Monitor Software issues and ensure fast rectification for smooth operations of offices.
· Verify Day Begin and Day end Process in software and cash Balance.
· Preparation of Notes for various approvals and staff management as per schedules.
· Monitor Asset Management and arrange Branch requirements as per approvals.
· Ensure HR policies of the society in all CFC and Branch staff
· Coordinate repair and maintenance of CFC and Branches through concerned department.
· Supporting of New Branch opening, Site finalisation and inauguration activities.
· Inter department coordination for various Branch requirements
· Branch Visits and Training of Process and Policies in a periodical basis.
· Achievement of Gold loan Target on regular basis.
· Ensure timely payment of Telephone, IT related expenses, Statutory Payments and Daily expenses of the CFC and Branches etc Ability to recruit and appoint Agents /associates for mobilising Liability within his/her team
· Attend review meeting and present the business position on a regular basis.
· Conduct and coordinate review meeting for Branch/CFC staff
· Co-ordinate with all sales heads/ cluster manager for 100% business achievement of the area
· Solve staff grievances and maintain good working atmosphere in offices.
· Find out Fraudulent Activities and Ensure no Misappropriation in the Branches
· Follow Strict Punctualities and Branch Attendance/Movement Register
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: Hybrid remote in Ernakulam, Kerala
