Patient Assistance & Coordination
- Welcome and guide patients and attendants within the hospital.
- Assist patients with registration, admissions, transfers, and discharge processes.
- Coordinate with doctors, nursing staff, billing, diagnostics, and other departments to facilitate smooth patient care.
- Provide information regarding hospital services, facilities, and procedures.
Patient Experience & Satisfaction
- Conduct patient rounds and interact with inpatients to understand their concerns and requirements.
- Ensure timely resolution of patient complaints and service issues.
- Collect patient feedback and maintain records of complaints, compliments, and suggestions.
- Escalate unresolved issues to concerned departments and follow up until closure.
Communication & Support
- Maintain effective communication between patients, attendants, and hospital staff.
- Support patients and families during emergencies and critical situations.
- Educate patients regarding hospital policies, processes, and available support services.
Pay: ₹16,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Education:
Location:
- Hyderabad, Telangana (Hyderabad District) (Preferred)
Work Location: In person
