A Senior Quality Manager is responsible for leading the organization’s quality assurance and quality control systems to ensure products and processes meet customer requirements, regulatory standards, and company quality objectives. This role focuses on strategic quality planning, team leadership, and continuous improvement.
Key Responsibilities
- Develop and implement company-wide quality management systems (QMS)
- Lead quality assurance and quality control teams
- Ensure compliance with industry standards such as ISO standards and regulatory requirements
- Monitor product quality, process quality, and supplier quality performance
- Conduct internal and external quality audits
- Analyze quality data and implement corrective and preventive actions (CAPA)
- Work with production, engineering, and operations teams to improve manufacturing processes
- Handle customer complaints and quality issues
- Develop and maintain quality documentation, SOPs, and procedures
- Train employees on quality standards and continuous improvement practices
Leadership Responsibilities
- Manage and mentor quality engineers, inspectors, and technicians
- Set quality KPIs and performance targets
- Lead root cause analysis and problem-solving initiatives
- Drive continuous improvement programs such as Lean, Six Sigma, and Kaizen
Required Skills
- Strong knowledge of Quality Management Systems (QMS)
- Experience with ISO 9001, ISO 14001, or industry-specific standards
- Expertise in root cause analysis tools (8D, Fishbone, 5 Why)
- Knowledge of Lean Manufacturing and Six Sigma principles
- Strong leadership and decision-making skills
- Excellent analytical and problem-solving abilities
Educational Qualification
- Bachelor’s degree in Mechanical Engineering / Industrial Engineering / Quality Management
Experience
- 15+ years of experience in Quality Assurance / Quality Control
- Experience in manufacturing, automotive, engineering, electronics, or production industries
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Work from home
Work Location: In person
